Terms & Conditions

These Terms & Conditions ("Terms") are an agreement between you and Maxunify ("we", "us", "Maxunify") for the use of https://maxunify.com and our website builder and online store platform (the "Service"). If you use the Service on behalf of a business, you confirm that you can bind that business. If you do not agree, please do not use the Service.

1. Your account

• You must provide accurate information and keep your password confidential. You are responsible for everything done through your account and your team members' accounts.
• You must be at least 18 years old and able to enter into a contract under Indian law.
• Tell us promptly at [email protected] if you suspect unauthorised use.

2. The Service

We provide tools to design a website, run an online store, accept orders and publish content. Features and limits (number of websites, products, storage, custom domains, team members and so on) depend on your plan and are shown on our pricing page. We may improve, change or remove features, and will give reasonable notice of changes that materially reduce what your plan includes.

3. Plans, fees and taxes

• Paid plans are billed in advance for the period you choose (monthly or yearly) in Indian rupees. Prices shown include GST unless stated otherwise.
• Payment is processed by Razorpay. Your subscription becomes active only after we have verified the payment.
• If a payment fails, your account may move to a grace period and then to the Free plan, as described in the dashboard.
• Cancellations, upgrades and refunds are governed by our Refund & Cancellation Policy.

4. Your content and your customers

You own the content you upload or create. You give us a limited licence to host, copy, display and process it only to operate the Service for you. You are responsible for your content, products, prices, descriptions, delivery, taxes, invoices and customer service, and for having the rights to everything you publish. Payments from your customers go to your own Razorpay account; we are not a party to your sales.

5. Acceptable use

You must not use the Service to sell or promote illegal goods or services, infringe intellectual property or privacy, spread malware or spam, run phishing or deceptive pages, impersonate others, attack or overload the Service, or try to access other merchants' data. We may suspend or remove content or accounts that break these rules or the law.

6. Custom domains

You may connect a domain you own or control. A domain is served only after its ownership has been verified through DNS. You are responsible for your domain registration and DNS settings.

7. Availability and support

We work to keep the Service available and secure but do not promise it will be uninterrupted or error-free. We may carry out maintenance and will try to schedule it at quiet times. Support is available by email at [email protected].

8. Suspension and termination

You can stop using the Service and close your account at any time. We may suspend or end access if you breach these Terms, if payment is overdue beyond the grace period, if required by law, or to protect the Service or other users. After termination you can request an export of your data for a reasonable period unless the law or a breach prevents it.

9. Limitation of liability

To the maximum extent permitted by law, the Service is provided "as is", and we are not liable for indirect, incidental or consequential loss, loss of profit, revenue, data or goodwill. Our total liability for any claim is limited to the fees you paid us for the Service in the three months before the event that gave rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.

10. Changes to these Terms

We may update these Terms. If a change is material we will notify you by email or in the dashboard before it takes effect. Continuing to use the Service after that means you accept the updated Terms.

11. Governing law

These Terms are governed by the laws of India. Courts at the place of our registered office have exclusive jurisdiction, subject to any rights you have as a consumer under applicable law.

12. Contact

Maxunify — [email protected]